Disappointment can be defined as 'the difference between what one anticipated and what actually occurred". Dissatisfaction with a transaction is often the result of miscommunication and/or misunderstanding. We urge that the first option when one is concerned or unsatisfied with any aspect of a transaction is to contact the agent, broker or mortgage loan officer and to thoroughly discuss the situation. Only when a satisfactory conclusion/solution cannot be reached, the following information may be helpful in filing a more formal complaint.
For more information on filing a complaint with the Humboldt Association of Realtors, contact Kristen Kelley, Executive Officer at (707) 442-2978 or email kristen@harealtor....