Member Resources

Each year, the Humboldt Association of Realtors Education Committee hosts between 6 - 10 classes, some of which are free to our members. For more information about upcoming HAR Education events and/or to register, please visit our Event Calendar.

Continuing Education

Pre-License Training

Real Estate License Renewal - FREE

Designations / Certifications

NMLS Education for Mortgage Brokers

California Association of Realtors

Course Calendar

Course Catalog

Realtor Resiliency Package

Harassment Prevention Course

Risk Management - CAR SIGN IN REQUIRED

National Association of Realtors

Center for Realtor® Development

Realtor® Courses

Realtor® Commitment to Excellence

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L.E.A.D Courses

Expand Your Knowledge

FlexMLS Learning Academy

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CAR ZipForms Video Training

CAR ZipForms Education Library

The California Bureau of Real Estate (CalBRE) offers expedited processing of license and examination
transactions through the easy to use, paperless, interactive eLicensing online system.

eLicensing Transactions

Licensees can perform the following transactions using the eLicensing System:

• Online Registration with DRE
• Mailing Address Changes
• Broker Main Office Address Changes
• Salesperson Changes of Employing Broker
• Broker Certification of Salesperson Employment
• Salesperson/Broker License Renewal
• Broker Discontinuation of Salesperson Employment
• Examination Services
• Print License Certificate
• Update Contact Information (email address and phone numbers)
• Learn to use eLicensing

FAQs - Using the eLicensing System

Are there any advantages to renewing my license online?

Here are just a few of the advantages:

• Fast: Receive your license certificate faster.
• Convenient: Available any time of day, from any web-enabled computer in the world.
• Online status: Check the progress of your eLicensing transactions.
• Notifications: Receive email notifications of certain eLicensing transactions.
• Receipts: Receive an email receipt of your credit card payment for your records.
• Up-to-date: eLicensing updates your licensing public information record in the Department's database within minutes of completion.

20. CITATION POLICY

Exhibit B

The purpose of this citation policy is to ensure the integrity of the MLS including the currency and accuracy of its information. Fines will be issued and processed in accordance with this Citation Policy. The citable offenses and fines are subject to change upon approval of the AOR/MLS Board of Directors. The Citation Policy is in addition to and does not replace the provisions of Section 15 of the MLS Rules.

1. For the purpose of the Fine Schedule, the number of violations will be tracked on calendar two-year basis. On the first day of every other calendar year the violation count for each MLS member will be reset to zero (0).

1. A listing that contains one or more violations of the Citation Policy is considered a violation event for purposes of the Fine Schedule regardless of the category or nature of the violation.

1. A listing that contains more than one violation on the same day will be treated as a single violation for purposes of the Fine Schedule. Multiple violations that occur on the same day but are reported separately are treated as a single violation.

1. A violation must be corrected within two (2) calendar days of notice of violation sent to the Violator and/or

Responsible Participant. Receipt of notice is presumed to be the sooner of three (3) calendar days after mailing or one (1) calendar day after email or facsimile transmission. Failure to correct a noted violation within the two (2) day time period allotted will result in new violation for the uncorrected violation with the associated fine for that level of violation. Failure to correct a violation within the two (2) day correction period may also subject a non-conforming listing to removal by the MLS from active display. New violations may be issued for any remaining uncorrected violations until the violations are corrected or the maximum fine is reached as set forth below.

1. The fine amount is determined by the total number of violations accumulated by each MLS member during a two-year time period.

1. Fines are due within fifteen (15) calendar days of receipt of a violation notice. Receipt of notice is presumed to be three (3) business days after mailing or one (1) calendar day after email or facsimile transmission.
2. If a Violator believes that a violation notice and fine was issued in error, the Violator may request a hearing in accordance to the procedures set out by their MLS/AOR. Prior to requesting a hearing, the violation must be corrected.

17. Failure to pay assessed fines may result in suspension of MLS privileges as detailed in Paragraph 17.1 of the MLS Rules and Regulations.

1. The MLS Committee and/or the Board of Directors reserves the right, at its discretion, to charge a Participant or Subscriber with rules violations by virtue of the hearing process, including the possibility of additional fees or fines, suspension or expulsion, rather than utilizing the citation process. Thus, the below fines may not be all inclusive. Any Participant or Subscriber who accumulates in excess of 5 (five) violations in one calendar year, unless otherwise specified, may be referred to the MLS Committee and/or the Board of Directors for a review to determine whether or not further discipline and possible suspension of MLS service is warranted.

1. Reporting of violations will remain confidential.

1. The violation fine schedule is as follows:

Tier One:

First Violation: Warning Letter and $50 fine

Second Violation: $200.00

Third and Subsequent Violations: $500.00

If such a class if offered by the AOR/MLS and if the Violator opts to attend a compliance training class in lieu of paying the fine for a Second Violation, the Violator will pay a $50.00 non-refundable one-time fee and complete the course within a 60-day period. The Violator will be given the opportunity for one make-up session

only. Failure to complete the make-up session will result in assessment of the full fine amount set forth for a

Second Violation.

As set forth in Section D above, violations must be corrected within two (2) calendar days of notice. Violations which remain uncorrected subject the violator to the imposition of new penalties and removal of the listing from active display.

The maximum accumulated fine for a single violation may not exceed the top amount of $15,000 allowed by NAR for assessment of financial penalty. If the maximum accumulated fine amount has been assessed and the violation has not been corrected, the Violator’s MLS privileges may be suspended until all accumulated fines have been

paid and the noted violation has been corrected.

Tier One Offenses are as follows:

1. Non-Completion of Required MLS Orientation Program Within Set Time Allowed
2. Failure of Participant or Subscriber to Notify the MLS of Termination, Transfer, or Addition of Any Clerical Users Affiliated with Participant or Subscriber [Rule 4.3 (Notice re Clerical Users)]
3. Failure of Participant to Notify the MLS of Termination, Transfer, or Addition of any Licensees Under Participant’s License [Rule 4.4 (Notice re Licensees)]
4. Failure to Properly Designate/Correlate License Type [Rules 4.1.3, 4.2.3 (Redundant Participant/Subscriber Qualifications)]
5. Failure to Properly Specify Listing Type or Class [Rules 8.2-8.3 (Listing Type or Class)]
6. Failure to Update/Change Listing Information [Rule 8.89 (Change of Listing Information)]
7. Unauthorized Cancellation/Withdrawal of Listing; failure of ongoing obligation to report solds [Rule 8.910 (Cancellation/Withdrawal of Listing Prior to Expiration)]
8. Failure to Provide Complete Listing Information [Rule 8.1112 (Detail on Listings)]
9. Failure to Offer Unconditional Compensation [Rule 8.1213 (Unilateral Contractual Offer)]
10. Failure to Comply with Auction Listing Requirements [Rule 8.2425 (Auction Listings)]
11. Failure to Disclose REO Status [Rule 8.2728 (REO Disclosure)]
12. Failure to Disclose Short Sale Status [Rule 8.2829 (Short Sale Listings)]
13. Failure to Input Accurate Information [Rule 9.3 (Accuracy of Information; Responsibility for Accuracy)]
14. Failure to Provide Seller’s Written Direction to Alter Time of Submission of Offers; Failure to Provide Clear and Accurate Notice of Altered Offer Presentation Date/Time [Rule 9.4 (Presentation of Offers)]
15. Failure to Timely Provide Written Verification that Offer Was Presented (or that Seller Waived the Obligation to Have Offer Presented [Rule 9.5 (Submission of Offers and Counter-Offers)]
16. Failure to Timely/Accurately Report Listing Status, Status Changes and Sales [Rule 11.1 Statuses, Rule 11.2 (Reporting of Sales)]
17. Failure to Timely Report Cancellation of Pending Sale [Rule 11.4 (Reporting Cancellation of Pending Sale)]
18. Failure of Requisite Authority to Submit Listing Content [Rule 12.4 (Authority to Put Listings in MLS Compilation)]
19. Wrongful Use of Photographs/Use of Photographs on a Listing Without Proper Authorization [Rule 12.5 (

        Photographs/Images on the MLS)]

20. Misuse of Public Remarks; Failure to Limit Public Remarks to Marketing, Description and Condition of the

        Property; Wrongful Use of Remarks on a Listing Without Proper Authorization [Rule 13.5 (Use and Misuse of Remarks)]

21. Unauthorized Use of Term “Sold”; Impermissible Use of Listing Content/Display of Non-Allowable Listing Content [Rule 13.7 ("Sold" Signs, Use of the Term "Sold” and Advertising Sold Listings)]
22. Unauthorized Advertisement of Listing of Another Broker [Rule 13.8 (Advertising of Listing Filed with the MLS), Rule 13.8 (Advertising of Listing in Printed Neighborhood Market Report)]
23. Unauthorized Use of Statistical Reports, Sold Data or Comparable Reports in Advertising [Rule 13.9 (Limitations on Use of Information in Advertising)]
24. 24. Failure to Provide Adequate Informational Notice and/or Dis claimers on Print or Non-Print Forms of Advertising or Other Forms of Public Representations [Rule 13.9 (MLS Information in Advertising), Rule 13.15.1 Copies to Prospective Purchasers), IDX Rule 13.16 (s) (Disclaimer), VOW Rule Section 13.19.17].

Tier Two:

First Violation: Warning Letter and $50 fine

Second Violation: $400.00

Third and Subsequent Violations: $1000.00

As set forth in Section D above, violations must be corrected within two (2) calendar days of notice. Violations which remain uncorrected subject the violator to the imposition of new penalties and removal of the listing from active display. The maximum accumulated fine for a single violation may not exceed the top amount of $15,000 allowed by NAR for assessment of financial penalty. If the maximum accumulated fine amount has been assessed and the violation has not been corrected, the Violator’s MLS privileges may be suspended until all accumulated fines have been paid and the noted violation has been corrected.

Tier Two Offenses are as follows:

1. Failure to Comply with “Certification of Nonuse” (back fees owing under Certification to be cumulatively added to citation amount) [Rule 5.1.5 (Certification of Nonuse)]
2. Failure to Input a Required Listing; Failure to Disclose Known Additional Property Owner Information [Rule 8.5 (Mandatory Submission)]
3. Failure to Provide Signed Seller Exemption; Failure to Submit Compliant Signed Seller Exemption [Rule 8.6

      (Exempted Listings)]

4. Entry of a Listing as New after Withdrawn without a New or Amended Listing Contract [Rule 8.89 (Change of Listing Information)]
5. Failure to Disclose Interest by a Broker Participant or R.E. Subscriber in the Subject Listing [Rule 8.1718 (Broker/Agent as Principal)]
6. Failure to Remove Expired Listing; Failure to Obtain Seller’s Written Authorization before Extension/Renewal [Rule 8.1920 (Expiration, Extension and Renewal of Listings)]
7. Failure to Disclose Dual Variable Commission [Rule 8.2223 (Dual /Variable Rate Commissions)]
8. Prohibited Co-Listing [Rule 8.2526 (Co-Listing)]
9. Violation of DOM/CDOM Calculation [Rule 8.2627 (Days on Market/Cumulative Days on Market Calculation)]
10. Failure to Provide Appropriate Written Documentation of Listing [Rule 9.2 (Written Documentation)]
11. Failure to Correct Incomplete or Inaccurate Information after MLS Notification [Rule 9.3 (Accuracy & Correction)]
12. False Representations; Failure to Abide by True Picture Standard of Conduct [Rule 13.10 (False or Misleading Advertising and Representations)]
13. Violation of Competency Standard [Rule 13.21 (Participant and Subscriber Standards of Conduct)]
14. Failure to Provide MLS-Approved Lockbox [Rule 14.2.1 (Lockbox Requirements)]
15. Violation of Temporary Code Procedure [Rule 14.2.2 (Issuing Temporary Codes)]
16. Failure to Timely Remove Lockbox after COE or Expiration/Cancellation of Listing[Rule 14.12 (Lockbox Removal)]

Tier Three:

First Violation: Warning Letter and $50 fine

Second Violation: $600.00

Third and Subsequent Violations: $2,000.00

As set forth in Section D above, violations must be corrected within two (2) calendar days of notice. Violations which remain uncorrected subject the violator to the imposition of new penalties and removal of the listing from active display.

The maximum accumulated fine for a single violation may not exceed the top amount of $15,000 allowed by NAR for assessment of financial penalty. If the maximum accumulated fine amount has been assessed and the violation has not been corrected, the Violator’s MLS privileges may be suspended until all accumulated fines have been

paid and the noted violation has been corrected.

Tier Three Offenses are as follows:

1. Failure to obtain sellers authority to list in MLS [Rule 9.1 (Listing Agreement and Seller’s Permission)]
2. Failure to be Physically Present when Providing Access to a Listed Property to Buyers and Potential Buyers

        [Rule 10.9 (Physical Presence of Participant or Subscriber)]

3. Intentionally Report Inaccurate Sales (Sold) Data in MLS  [Rule 11.1 Statuses, Rule 11.2 (Reporting of Sales)]
4. Failure to follow or exhaust required internal pre-procedure for   participant vs participant complaints of

       Unauthorized use of listing content prior to proceeding to Court[Rule 11.11 (Pursuing Complaints of     

       Unauthorized Use of Listing Content)]                                             

5. 5. Failure to timely notify of DRE or BREA adverse action [Rule 13.1 (Notification of California Department

         of Real Estate (DRE) or California Bureau of Real Estate Appraisers (BREA) Action)]

6. Unauthorized Use of MLS Information [Rule 13.11 (Use of MLS Information)]
7. Unauthorized Sharing of MLS Information and Pass Codes; Use of MLS by Unauthorized Party [Rule 13.12

       (Confidentiality of MLS Information)] - $1,000 Fine

8. Unauthorized Clerical User Access and Use of MLS Information [Rules 13.12.2, 13.14.1 (Clerical Users)]
9. Misuse of Reproduction of MLS Information [Rule 13.15 (Reproduction)]
10. Sharing the MLS compilation or portion thereof with any third-party vendor not authorized by the MLS [Rules

           13.11 (Use of MLS Information), 13.12 (Confidentiality of MLS Information) and 13.15 (Reproduction)]

11. Unauthorized Reproduction of Confidential Fields and Information [Rule 13.15.2 Confidential Fields)]
12. Unauthorized Compilation Downloading or Transmission of Data; Failure to Restrict Access to Authorized Party [Rule 13.15.4 (Downloading onto Computers)]
13. Misuse of MLS Data on Public Website; Violation of IX Rules [Rule 13.16 (IDX)]
14. Misuse of MLS Data on Public Website; Violation of VOW Rules [Rule 13.19 (VOW)]
15. Unauthorized Sharing of Lockbox Key [Rule 14.2 (Key Use and Service)]
16. Wrongful Use or Removal of Lockbox Contents [Rule 14.2.1 (Use of Lockbox Contents)]
17. Failure to Account for Lockbox Key [Rule 14.3 (Accountability)]
18. Failure to Obtain Seller’s Permission to Place a Lockbox [Rule 14.5 (Written Authority)]
19. Unauthorized Entrance into a Listed Property; Failure to Follow Showing Instructions [Rule 14.6 (Listing

            Broker’s Permission)] 

20. Failure to Report Lost or Stolen Lockbox Keys [Rule 14.7 (Reporting Missing or Unaccountable Keys)]

App

Download the latest version of the SentriKey app

I-Phone App

Google Play Store

Smartcard Monthly Fee

$7.50 for agent and assistant cards / $4.00 for appraiser cards
(Assistant cards allow your assistant to open the shackle and key portion to boxes assigned only to the
agent they work for.)

Lockbox Cost

$125.00 plus tax, comes with a full warranty

SentriSmart™

What is Sentrilock Real Estate™? SentriLock Real Estate™ is a mobile application, allowing access to a lockbox key compartment with the use of a mobile access. Benefits of using the SentriLock Real Estate™ mobile application include: automatic listing assignments, and instant showing notifications. Create One Day Codes, View Access Logs & Assign/Unassign a Lock box to a Property.

LockBox Commands Quick Overview

Release Shackle from your lockbox: FUNC + 1 + ENT
Release Shackle from a lockbox you don’t own: FUNC + 1 + Shackle Code + ENT
Set Lockbox Location: FUNC + 2 + MLS Number + ENT or FUNC + 2 + Address Number + ENT
Open Key Compartment: FUNC + 3 + ENT
Turn ON Contractor Mode: FUNC + 6 + 1 + ENT
Turn OFF Contractor Mode: FUNC + 6 + 0 + ENT
Turn ON CBS Mode: FUNC + 6 + 9 + ENT
Turn OFF CBS Mode: FUNC + 6 + 8 + ENT
Download Audit/ Access Log from a lockbox: FUNC + 7 + ENT
Lock the Keypad: FUNC + 6 + 7 + ENT

How to Get Help...

Phone: 1-877-736-8745
Email: support@sentrilock.com
On the Web: Contact Support